User Help & FAQs
Find answers to the most common questions about this notification system.
About the System
This system allows users to sign up for treatment notifications. Users receive alerts when a treatment is scheduled in an area that includes any saved address in their profile.
No. This is a free service.
The system will attempt to send notifications, but delivery is not guaranteed. External factors such as carrier delays, email filtering, or service interruptions may prevent successful delivery.
Subscription
Go to the registration page and submit your information. After submission, you must verify your email address and phone number to complete the subscription process.
Notifications can be delivered by SMS text message and email.
Add a new email or phone number, verify it, then remove the old one. You must always keep at least one verified email and phone number.
Yes. Multiple verified emails and phone numbers are supported.
Yes. Multiple addresses can be added during or after registration.
Remove the address from your profile to stop receiving notifications for that location.
Manage your preferences from your profile settings.
Common Issues
Ensure correct formatting. If the email or phone already exists in the system, you must manage the existing account.
Enter your full address, including house number and street name, then select your address from the suggested results. If your address does not appear in the suggestions, please contact support for assistance.
Ensure that you have entered a valid and active email address or phone number. If the information is correct, check your spam or junk folder for emails, or ensure that your mobile device can receive SMS messages.
Still need help?
If you cannot find what you are looking for, reach out for help by contacting support.